{"id":1171,"date":"2026-06-13T06:48:22","date_gmt":"2026-06-13T06:48:22","guid":{"rendered":"https:\/\/autocaravanasrutanorte.com\/politique-de-retour-et-de-remboursement\/"},"modified":"2026-07-29T18:39:27","modified_gmt":"2026-07-29T18:39:27","slug":"politique-de-retour-et-de-remboursement","status":"publish","type":"page","link":"https:\/\/autocaravanasrutanorte.com\/fr\/politique-de-retour-et-de-remboursement\/","title":{"rendered":"Politique de retour et de remboursement"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1171\" class=\"elementor elementor-1171 elementor-297\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-23d11795 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"23d11795\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4cf8c20e\" data-id=\"4cf8c20e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1c5a86a1 elementor-widget elementor-widget-heading\" data-id=\"1c5a86a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Politique de retour et de remboursement<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-27c186a8 e-flex e-con-boxed e-con e-parent\" data-id=\"27c186a8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-733451e9 elementor-widget elementor-widget-text-editor\" data-id=\"733451e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"font-claude-response-body break-words whitespace-normal\">POLITIQUE D\u2019ANNULATION<\/h2><h3 class=\"font-claude-response-body break-words whitespace-normal\">Annulations effectu\u00e9es par le client<\/h3><p class=\"font-claude-response-body break-words whitespace-normal\">Le client peut annuler sa r\u00e9servation \u00e0 tout moment, en appliquant les conditions suivantes selon le d\u00e9lai restant jusqu\u2019\u00e0 la date de d\u00e9but de la location :<\/p><ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\"><li class=\"font-claude-response-body whitespace-normal break-words pl-2\"><strong>Plus de 30 jours avant :<\/strong> remboursement \u00e0 100 % du montant pay\u00e9.<\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\"><strong>Entre 15 et 30 jours avant :<\/strong> remboursement de 50 % du montant pay\u00e9.<\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\"><strong>Moins de 15 jours avant :<\/strong> aucun remboursement ne sera effectu\u00e9.<\/li><\/ul><p class=\"font-claude-response-body break-words whitespace-normal\"><br>Les annulations doivent \u00eatre communiqu\u00e9es par \u00e9crit <strong><a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"mailto:reservas@autocaravanasrutanorte.com\">\u00e0 reservas@autocaravanasrutanorte.com<\/a><\/strong>. La date d\u2019annulation sera la date de r\u00e9ception du message.<\/p><p class=\"font-claude-response-body break-words whitespace-normal\">Le remboursement, le cas \u00e9ch\u00e9ant, sera effectu\u00e9 dans un d\u00e9lai maximum de 14 jours calendaires via le m\u00eame moyen de paiement utilis\u00e9 pour la r\u00e9servation.<\/p><h3 class=\"font-claude-response-body break-words whitespace-normal\">Annulations dues \u00e0 la force majeure<\/h3><p class=\"font-claude-response-body break-words whitespace-normal\">Dans les cas d\u00fbment accr\u00e9dit\u00e9s de force majeure (maladie grave, d\u00e9c\u00e8s d\u2019un membre direct de la famille ou autres circonstances exceptionnelles), chaque cas sera \u00e9tudi\u00e9 individuellement. Pour cela, contactez-nous \u00e0 <strong><a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"mailto:reservas@autocaravanasrutanorte.com\">reservas@autocaravanasrutanorte.com<\/a><\/strong>.<\/p><h3 class=\"font-claude-response-body break-words whitespace-normal\">Annulations effectu\u00e9es par Autocaravanas Ruta Norte<\/h3><p class=\"font-claude-response-body break-words whitespace-normal\">Dans le cas peu probable o\u00f9 il serait n\u00e9cessaire d\u2019annuler la r\u00e9servation de notre part, le client recevra un remboursement int\u00e9gral du montant pay\u00e9 dans un d\u00e9lai maximum de 7 jours calendaires.<\/p><h3 class=\"font-claude-response-body break-words whitespace-normal\">Modifications de la r\u00e9servation<\/h3><p class=\"font-claude-response-body break-words whitespace-normal\">Les changements de date sont soumis \u00e0 la disponibilit\u00e9 et doivent \u00eatre demand\u00e9s au moins 15 jours \u00e0 l\u2019avance par \u00e9crit <strong><a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"mailto:reservas@autocaravanasrutanorte.com\">\u00e0 reservas@autocaravanasrutanorte.com<\/a><\/strong>. La disponibilit\u00e9 pour les nouvelles dates demand\u00e9es n\u2019est pas garantie.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>POLITIQUE D\u2019ANNULATION Annulations effectu\u00e9es par le client Le client peut annuler sa r\u00e9servation \u00e0 tout moment, en appliquant les conditions suivantes selon le d\u00e9lai restant jusqu\u2019\u00e0 la date de d\u00e9but de la location : Plus de 30 jours avant : remboursement \u00e0 100 % du montant pay\u00e9. Entre 15 et 30 jours avant : remboursement [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1171","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/autocaravanasrutanorte.com\/fr\/wp-json\/wp\/v2\/pages\/1171","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/autocaravanasrutanorte.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/autocaravanasrutanorte.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/autocaravanasrutanorte.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/autocaravanasrutanorte.com\/fr\/wp-json\/wp\/v2\/comments?post=1171"}],"version-history":[{"count":1,"href":"https:\/\/autocaravanasrutanorte.com\/fr\/wp-json\/wp\/v2\/pages\/1171\/revisions"}],"predecessor-version":[{"id":1173,"href":"https:\/\/autocaravanasrutanorte.com\/fr\/wp-json\/wp\/v2\/pages\/1171\/revisions\/1173"}],"wp:attachment":[{"href":"https:\/\/autocaravanasrutanorte.com\/fr\/wp-json\/wp\/v2\/media?parent=1171"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}